Optimize, Secure, and Scale Your SRT Environment
Work directly with certified SRT experts to deploy, migrate, and optimize your systems for performance, reliability, and compliance.
Comprehensive Professional Services for SRT Solutions
We provide tailored services for deployment, migration, optimization, and performance tuning. Work with our certified experts to ensure your SRT products are installed and running at peak performance.
- Get hands-on assistance from certified SRT experts
- Optimize system performance with health checks and best practices
- Migrate your existing environment to a high-availability setup
Expert Guidance When You Need It
We provide hourly remote consulting and tailored services for troubleshooting, system health checks, deployment, migration, optimization, and performance tuning. Work with our certified experts to ensure your SRT products are installed and running at peak performance.
Standard Hours
(Monday–Friday, 09:00–17:00 ET)After Hours
(Weekends & Evenings)
Payment
Advance Payment via Credit Card
Choose the Right Professional Service for Your Needs
Need software installation, system migration, or security reviews? We’ve got you covered.
Deployment Package
For New Customers
- Planning and Analysis
- Professional Installation and Setup (On Prem, Cloud, or HA)
- Outcome Verification - Validation that the deployment or migration was completed successfully and the environment is functioning as expected (configuration, connectivity, permissions, workflows, etc.).
- Outcome Verification Report - A detailed report documenting the verification process, actions performed, and confirmation that the environment is operating correctly.
- Basic Training (1 HR Max)
- Deliverables: Setup Report, Verification Report, Admin Guide
Migration Package
For New or Renewing Customers
- Planning and Analysis
- SRT Application Migrations (On-Prem, Cloud, or HA)
- Outcome Verification - Validation that the deployment or migration was completed successfully and the environment is functioning as expected (configuration, connectivity, permissions, workflows, etc.).
- Outcome Verification Report - A detailed report documenting the verification process, actions performed, and confirmation that the environment is operating correctly.
- Admin Training (1 HR Max)
- Deliverables: Migration Report, Admin Guide, Maintenance Guide
Checkpoint Package
For Renewing Customers
- Application Assessment
- Configuration and Environment Review
- Best Practices Evaluation
- Software Upgrade/Maintenance
- Deliverables: Remediation Report, Optimization Guide
Comparison Table: Professional Services vs. Self-Setup
| Feature | SRT Professional Services | Self-Setup |
|---|---|---|
| Installation & Setup | Expert-guided installation for optimal configuration | Manual setup with no guidance |
| Security & Compliance Review | Ensure Titan FTP & other solutions meet HIPAA, SOX, GDPR compliance | No built-in compliance verification |
| Performance Optimization | Tailored system assessment for best speed & reliability | Risk of misconfigurations & performance bottlenecks |
| Software Upgrades & Migrations | Seamless upgrades & zero-downtime migrations | Manual updates, risk of system downtime |
| Health Check & Troubleshooting | Proactive error detection & security hardening | No proactive error detection |
| Admin Training & Support | 1-on-1 training with SRT specialists | No expert guidance available |
| Customization & High Availability | Tailored clustering, HA, and load balancing setup | DIY setup, may lack expertise for advanced configurations |
| Discounts for Support Plan Members | 10%–25% discount for Business Support Plan users | No discounts available |
| Response Time | Immediate support during business hours | Trial-and-error troubleshooting |
| Cost Efficiency | Reduces long-term IT costs by ensuring efficient setup | Potential high costs from misconfigurations |
Professional Services save time, reduce risks, and optimize your system for performance, security, and compliance.
Why Choose South River Technologies?
Titan Architecture Expertise
Deep, product-level knowledge to maximize performance and reliability.
Enterprise-Grade Solutions
Proven experience delivering high-availability, secure environments at scale.
Regulated Industry Experience
Expertise in compliance-driven setups with security-first configurations.
Discounts for Support Plan Members – Save with a Business Support Plan.
Not Sure Which Package Is Right for You?
Our team will help you identify the right configuration based on your environment, compliance requirements, and deployment model.
Ready to Optimize Your SRT Environment?
Let's Get Your System Running at Peak Performance
Office Hours
Monday - Friday
8:30AM EST to 5:30PM EST
Comparison Table: Professional Services vs. Self-Setup
Installation & Setup
SRT: Expert-guided installation for optimal configuration
Self: Manual setup with no guidance
Security & Compliance Review
SRT: Ensure HIPAA, SOX, GDPR compliance
Self: No built-in compliance verification
Performance Optimization
SRT: Tailored system assessment for best speed & reliability
Self: Risk of misconfigurations & performance bottlenecks
Software Upgrades & Migrations
SRT: Seamless upgrades & zero-downtime migrations
Self: Manual updates, risk of system downtime
Health Check & Troubleshooting
SRT: Proactive error detection & security hardening
Self: No proactive error detection
Admin Training & Support
SRT: 1-on-1 training with SRT specialists
Self: No expert guidance available
Customization & High Availability
SRT: Tailored clustering, HA, load balancing
Self: DIY setup, may lack expertise for advanced configs
Discounts for Support Plan Members
SRT: 10%-25% discount for Business Support Plan users
Self: No discounts available
Response Time
SRT: Immediate support during business hours
Self: Trial-and-error troubleshooting
Cost Efficiency
SRT: Reduces long-term IT costs by ensuring efficient setup
Self: Potential high costs from misconfigurations